Value creation in Tourism Network Systems. In: “Information and Communication Technologies in Tourism 2005”.

Networks are assumed to enhance tourism small firms’ performance and competitiveness. Research indicates that there are different sources of values that could derive from these networks such as cost and time efficiency, quality improvement, flexibility and innovation. However, in most cases, these values are associated to a general framework of what Information Communication Technologies (ICT) and a network model are supposed to offer for small and medium enterprises (SME) and to its participating actors. Little, isolated empirical research has been conducted regarding the real value participating firms could appropriate and create. This paper reports on findings of an empirical research aimed to measure and investigate the value that single tourism enterprises could create and/or appropriate by participating in network tourism systems. The perceptions of small medium tourism enterprises (SMTE) regarding the value sources that could derive from their participation in network systems are also reported.