Papa (and Mama) Do Preach: Successful Intergenerational Transmission in a Mature Tourism Destination

The primary goal of this paper is to deepen the understanding of the impact of hotel managers’ competencies and experiences on the performance of small and medium size hotels. A quantitative survey, complemented by qualitative interviews, has been conducted to investigate the profile of hotel managers and the organizational solutions of Rimini hotels. 139 questionnaires and 25 in-depth interviews have been collected and analysed. To uncover the main success factors of Rimini hotels, a regression analysis and a factor analysis have been developed. The paper presents the main findings of the survey and proposes policy-making implications.